Core Concepts

Understanding the key concepts behind Converra's AI optimization platform.

Prompts

A prompt is the system instruction that guides your AI's behavior. In Converra, prompts are:

• Versioned - Every change is tracked
• Optimizable - Can be improved through automated testing
• Measurable - Performance metrics are collected from real conversations

// Example prompt structure
{
  name: "Customer Support Agent",
  content: "You are a helpful customer support agent...",
  llmModel: "gpt-4o",
  tags: ["support", "production"]
}

Optimization

Optimization is the process of improving your prompts through simulation testing:

1. Variant Generation - AI creates alternative versions of your prompt
2. Simulation - Each variant is tested against diverse personas
3. Evaluation - Performance is measured across multiple metrics
4. Selection - The best-performing variant is identified

Optimization Modes

Mode	Use Case
Exploratory	Quick iteration, finding improvements fast
Validation	Statistical rigor, production-ready decisions

Conversations

A conversation is a logged interaction between a user and your AI. Logging conversations enables:

• Insights generation - Understanding what's working and what isn't
• Performance tracking - Measuring prompt effectiveness over time
• Optimization fuel - Real data to guide improvements

Personas

Personas are simulated users that test your prompts:

• Frustrated Customer - Tests patience and de-escalation
• Enterprise Buyer - Tests technical depth
• First-time User - Tests clarity and onboarding
• Power User - Tests efficiency

You can create custom personas to match your specific user base.

Variants

A variant is an alternative version of your prompt created during optimization:

• Variants compete against your original prompt
• The winner can be applied with one click
• Previous versions are always preserved

Insights

Insights are AI-generated analysis of your prompt's performance:

• Task completion rates
• Sentiment analysis
• Common topics and issues
• Improvement recommendations

Next Steps

• Quick Start - Get started in 5 minutes
• Creating Prompts - Create your first prompt
• Running Optimizations - Improve your prompts